Get in touch
We're here to help you shine
Questions about an order, sizing, or custom gifting? Message us on WhatsApp for the quickest reply — or send a message below. We currently deliver to Andhra Pradesh & Telangana.
Chat on WhatsAppReach us
Good to know
- Response time
- We usually reply on WhatsApp the same day during support hours.
- Delivery
- Andhra Pradesh & Telangana · dispatch within 1–2 business days after we confirm your payment, delivery usually 3–7 business days after dispatch
- Delivery charges
- Delivery charges are confirmed after you select your items and enter your address. The amount for that address is shown when we process your order.
- Service area
- Andhra Pradesh & Telangana (expanding soon)
- Packaging
- Premium letter-packed gift boxes
Send a message
Prefer email? Fill in the form and we'll get back to you within 1–2 business days.
- Include your order ID if you already placed an order
- For urgent orders, WhatsApp is recommended
- Attach product names or links when asking about availability
Customer support & grievances
Business details
- Store name:
- Virtue Gems
- Based in:
- Hyderabad, Telangana, India
- Customer care:
- +91 73961 78039 (WhatsApp & calls) · virtuegems777@gmail.com
- Hours:
- Monday to Saturday, 10 AM – 8 PM IST
Raising a complaint
Email virtuegems777@gmail.com with the subject "Grievance", or message us on WhatsApp. Include your order ID and details of the issue. We will acknowledge your complaint within 48 hours and work to resolve it within one month.